RELIABILITY, AVAILABILITY AND SECURITY OF WIRELESS NETWORKS IN THE COMMUNITY Geraint Williams , Carsten Maple , Yong Yue
	DESIGNING AND IMPLEMENTING WWW-BASED MULTIUSER VIRTUAL ENVIRONMENT: CASE YOUTH WORK Anssi Jääskeläinen , Kari Heikkinen
	USING BALANCED SCORECARDS FOR SUPPORTING PARTICIPATION IN PUBLIC ADMINISTRATIONS Francesco Guerra
	USAGE OF CONTEXT IN PERSONAL QUERIES Indra Seher
	SUPPORTING PARTICIPATORY URBAN PLANNING SYSTEMS WITH MOBILE DEVICES Teija Vainio
	ON-LINE CONSULTATION - ENHANCING THE SENSE OF CIVIC INTEGRATION AMONGST CITIZENS Philip J. Weston , Margaret Mcquillan
	FIND THE INFORMATION YOU WANT ON THE WEB, HOW LIKELY COULD BE GET IT SUCCESSFULLY? Mª Teresa González Aparicio , Ángel Neira Álvarez , Jose Antonio López Brugos
	IMPLEMENTATION OF THE ADAPTIVE DECISIONING FOR DECISION SUPPORT IN PROCESS (D2P) N. M. Mohamad Noor , K.n. Papamichail , B. Warboys
	INCREASING RELEVANCE OF INTERNET SEARCH RESULTS USING A TOPIC NETWORK Stephen C F Chan , Terry C H Lai , Edward K F Dang , Michael M K Chan , Cane W K Leung
	IMPROVING WEBSITE VISIBILITY AND INFORMATION RETRIEVAL OF E-COMMERCE VENTURES: A SPECIFICATION TO PLEASE THE CRAWLERS M. Weideman , R. Chambers
	PUEBLO OF SANTA ANA TRIBAL COMMUNITY EMPOWERMENT: INNOVATION THROUGH WIRELESS TRIBAL GOVERNMENT SERVICE DELIVERY ON A NATIVE AMERICAN RESERVATION Dara O’neil , Jeff Evans
	MEMBERSHIP AND ONLINE GROUPS Roy Rada
	BOUNDARY CROSSING IN ONLINE GAMING COMMUNITIES: PHENOMENON AND ANXIETY Holin Lin , Chuen-tsai Sun
	BOUNDARY CROSSING IN ONLINE GAMING COMMUNITIES: PHENOMENON AND ANXIETY Holin Lin , Chuen-tsai Sun
	EXTENDING E-GOVERNMENT TO E-SOCIETY: USABILITY LESSONS FROM THE UK ID CARD TRIAL Peter Norrington , Carsten Maple
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