|
Title:
|
USING BALANCED SCORECARDS FOR SUPPORTING PARTICIPATION IN PUBLIC ADMINISTRATIONS |
|
Author(s):
|
Francesco Guerra |
|
ISBN:
|
972-8924-16-X |
|
Editors:
|
Pedro Isaías, Maggie McPherson and Frank Bannister |
|
Year:
|
2006 |
|
Edition:
|
1 |
|
Keywords:
|
balanced scorecard, information system for public administrations, participation |
|
Type:
|
Full Paper |
|
First Page:
|
265 |
|
Last Page:
|
272 |
|
Language:
|
English |
|
Cover:
|
|
|
Full Contents:
|
click to dowload 
|
|
Paper Abstract:
|
In recent years, several social-economical changes have been generating new challenges in the Public Administration
actions. In particular, the diffusion of ICTs increased the request and need of developing new models for the egovernment.
In this paper, we propose to apply a general modification of Balanced Scorecard model, a framework
developed for spreading knowledge about strategic actions and monitoring the activity in business companies, for egovernment
purposes. We claim that scorecards may encourage the citizens participations, since they completely allow
evaluating the activities of a local government. |
|
|
|
|
|
|
