WEB REPUTATION MANAGEMENT SYSTEMS: AN EMPIRICAL EXPERIENCE Alberto Francesconi , Claudia Dossena
	EXPERT SYSTEM FOR DIAGNOSING COGNITIVE LEARNING STYLES APPLIED TO DISTANCE EDUCATION STUDENTS Patricia Mariotto Mozzaquatro , Fábio Teixeira Franciscato , Patric Da Silva Ribeiro , Roseclea Duarte Medina
	EVALUATION OF AN INFORMATION RETRIEVAL MODEL BASED IN ANAPHORA RESOLUTION Francisco Santiago Do Carmo Pereira , Luana Vieira Morellato
	EXAMINING THE ROLE OF TASKS IN USABILITY TESTING FOR DYNAMIC WEBSITES Majed Alshamari , Pam Mayhew
	THE EPISODIC MEMORY METAPHOR FOR OPINION JUDGMENT CATEGORIZATION Adil El Ghali , Yann Vigile Hoareau , Kaoutar El Ghali
	INDISPENSABILITY OF MOBILE PHONES: AN EXPERIMENTAL COMPARISON TO INTERNET AND TV. Otto Petrovic , Elisabeth Platzer , Emanuel Maxl , Wolf Rauch
	PERSON IDENTIFICATION BY FACE AUTHENTICATION USING HYBRID APPROACH Rerkchai Fooprateepsiri , Werasak Kurutach
	INNOVATION: A QUESTION OF FIT – THE LIVING LABS APPROACH Esteve Almirall , Jonathan Wareham
	GWIDO - GAMES WITH INTERACTION DESIGN OBJECTIVE Roberto Romani , Maria Cecília Calani Baranauskas
	THE SOCIAL TRIODE: A KEY MECHANISM IN AUTONOMOUS WEBSITES Nick V. Flor
	USING COMMON SENSE FOR IMPROVING CONTEXT-AWARE RECOMMENDATIONS IN THE TOURISM DOMAIN B. De Carolis , I. Mazzotta , N. Novelli , V. Silvestri
	TOWARD A COMMON TEMPLATE FOR SCIENTIFIC WEBSITES: AN INSTITUTIONAL PERSPECTIVE Serena Pastore , Giuliana Rubbia , Caterina Boccato
	A COMPREHENSIVE ANALYSIS OF E-GOVERNMENT STUDIES IN TURKEY, PROBLEMS AND SUGGESTIONS Mehmet Simsek , Sinan Toklu , M. Ali Akcayol , Halim Soncul , M. Ali Ergun
	IMPROVING THE DEVELOPMENT OF SERVICE-BASED APPLICATIONS THROUGH SERVICE ANNOTATIONS Jordan Janeiro , André Preußner , Thomas Springer , Alexander Schill , Matthias Wauer
	INTERNET CRIME IN THAILAND: THE ROLE OF INTERPERSONAL COMMUNICATION IN PROTECTING PEOPLE Natthapon Panyasopon
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