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EDITORIAL
Pedro Isaías
DETERMINANTS OF CUSTOMER SATISFACTION WITH FINTECH PAYMENT PLATFORMS IN SAVINGS AND LOANS COMPANIES IN GHANA
Ofori Yaw Owusu and Dadson Awunyo-Vitor
CUSTOMER CARE IN THE AGE OF AI: CURRENT PERCEPTIONS AND FUTURE EXPECTATIONS
Marita Skjuve, Knut Kvale, Anna Grøndahl Larsen, Asbjørn Følstad and Nena van As
BLOCKCHAIN AND LOCAL TRANSFORMATION: THE FUNDÃO AGRI-FOOD ECOSYSTEM IN THE BLOCKCHAIN.PT AGENDA
Rita Santos, Joana Almeida, Catarina Marques, Mariana Salvado, Ciro Martins, Cármen Guimarães and Fernando Costa and Hélder Gomes
A SECURE BLOCKCHAIN FRAMEWORK FOR STANDALONE AND MULTI-INSTITUTION CLINICAL SYSTEMS
Savina Mariettou, Constantinos Koutsojannis and Vassilis Triantafyllou
DESIGN QUALITY, DISTRACTION, AND TRUST: AN EXPERIMENTAL STUDY OF WEB INTERFACE MICRO ANIMATIONS
Lydia Burge and Chyng-yang Jang
EXTENDING THE USER-CENTERED DESIGN TOOLBOX: AN INSTRUMENT FOR ANTICIPATING THE COMPLEXITY OF INTERACTIONS
Tobias Moebert and Ulrike Lucke
PLAYER SENTIMENT TOWARD GAME UPDATES: EVIDENCE FROM REDDIT PATCH-NOTE DISCUSSIONS
Niklas Böckmann and Neil Bretaña
IMMERSIVE AND COLLABORATIVE 3D SOLAR PANEL VISUALIZATION THROUGH XR
Cloe Hüsser, Luca Fluri and Hilko Cords
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