EDITORIAL
Pedro Isaías

THE SOCIAL AFFORDANCES OF SOCIAL MEDIA FOR INFORMAL LEARNERS

Maryam Meshari Almukhaylid, Salah Kabanda and Nawal Nasser Al-Haidari

UNDERSTANDING HOW CHATBOTS WORK: AN EXPLORATORY STUDY OF MENTAL MODELS IN CUSTOMER SERVICE CHATBOTS

Stine Ordemann, Marita Skjuve, Asbjørn Følstad and Cato Alexander Bjørkli

EVALUATING CUSTOMERS’ CONTINUANCE INTENTION FOR USING MOBILE PAYMENT: CONSUMPTION VALUE THEORY PERSPECTIVE
Qian Huang, Mahbubur Rahim and Misita Anwar

SOCIAL INFORMATION SYSTEMS: IMPACT ON THE MORTALITY RATE OF A PUBLIC HEALTH PROGRAM
Jeferson Gonçalves de Oliveira, Cristiana Fernandes De Muylder, Fernando Hadad Zaidan, Ana Maria Pereira Cardoso and José Nelio Januário

THE EFFECTIVENESS OF A MOBILE HEALTH APP FOR TAILORED HEALTHCARE EDUCATION WITH A MIGRANT INDIAN POPULATION IN HONG KONG

Matthew William Fendt, Shelby Garner, Phil Young, Carolin George, Cho Lee Wong, Hope Koch, Gina Green and Julia Hitchcock

SECURITY AND ETHICS IN SUSTAINABLE E-LEARNING AND GAMIFICATION FRAMEWORK FOR HIGHER EDUCATION
Aidrina Sofiadin

DESIGN AND IMPLEMENTATION OF IN-HOUSE CURRENCY SYSTEM TO FOSTER MUTUAL ACTIONS
Toshiomi Moriki, Hiroki Satoh, Shinpei Takami, Kie Yoshiji, Miho Kobayashi and Norihisa Komoda

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EDITORIAL Pedro Isaías

EDITORIAL
Pedro Isaías