COVER - ITS2020
	FRONT MATTER - ITS2020
	SUPPORTING ELDERLY LIVING LONGER AT HOME: A FRAMEWORK FOR BUILDING A SUSTAINABLE ECO-SYSTEM Linda Askenäs and Jan Aidemark
	CONSUMER PERCEPTION ON E-MARKETING STRATEGIES OF WECHAT EDUCATIONAL OFFICIAL ACCOUNTS Yingran Guo and Zhiqiang Luan
	NON-USE AND NON-USERS OF THE INTERNET IN LATIN AMERICA AND THE CARIBBEAN: A CASE STUDY OF INDICATORS IN NATIONAL SAMPLE SURVEYS IN BRAZIL, MEXICO, AND COLOMBIA Guilherme Alves da Silva and Leonelo Dell Anhol Almeida
	THE 7TH WORLD WONDER OF IT - INTUITION-BASED ANALYTICS FOR THE DIGITAL ECONOMY & SOCIETY Andreas Meier
	A DATA MINING STUDY OF SINDEC COMPLAINTS IN THE PERIOD 2013-2017 Vagner Sargiani, Leandro Nunes de Castro and Leandro Augusto da Silva
	PÉ DA SERRA COMMUNITY - SERRA DO DIVISOR NATIONAL PARK/ACRE: MANAGEMENT, SUSTAINABLE INFRASTRUCTURE AND KNOWLEDGE EXCHANGE PROPOSITIONS Rita de Cássia Barros Esteves and Vera Santana Luz
	PROPOSED DATABASE SYSTEM MODEL TO SUPPORT HEALTHY AGING Sérgio de Vasconcelos Filho and Cristine Martins Gomes de Gusmão
	REAL-TIME HEAD POSE ESTIMATION WITH SVM MODEL FOR FRONTAL FACE CLASSIFICATION Loubrys L. Rojas Reinoso, Fernando L. Gutiérrez López, José C. Gutiérrez, Graça Bressan and Wilson Vicente Ruggiero
	TEACHING ANATOMY THROUGH VIRTUAL REALITY: A COMPARISON BETWEEN THE MAIN TOOLS Mayara Sousa Stein, Maria Paula Corrêa Angeloni, Paula Casagrande Bristot and Taliha Hoffmann Rahim
	APPLICATION OF WECHAT PLATFORM IN SINO-FOREIGN COOPERATIVE UNDERGRADUATE EDUCATION COURSES Jiguang Guo and Zhiqiang Luan
	COLLEGE STUDENTS’ PREFERENCE AND SATISFACTION OF SCHOOL WECHAT OFFICIAL ACCOUNTS Zeyu Zeng and Zhiqiang Luan
	NATURAL RESOURCE USE EFFICIENCY IN TECHNO-ECONOMIC SUSTAINABILITY ANALYSIS OF BIO-BASED PRODUCTS Janusz Go?aszewski, Izabela Samson-Br?k, Barbara Kalisz, Krystyna ?uk-Go?aszewska and Wioleta Radawiec
	FIGHTING ONLINE DEFAMATION, DOXING, AND IMPERSONATION Ashu M. G. Solo
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