COVER - IS2008
	FRONT MATTER - IS2008
	EXTENDING OAI-PMH PROTOCOL WITH DYNAMIC SETS DEFINITIONS USING CQL LANGUAGE Cezary Mazurek , Marcin Werla
	A COMPARATIVE CASE STUDY OF ITIL IMPLEMENTATIONS USING A BPC FRAMEWORK Bjarne Christoffer Lynge , Christoffer Dalby Schou , Pernille Kræmmergaard
	RISK PROPENSITY AND SUGGESTIVE GUIDANCE: A PERSONALIZATION SYSTEM FOR DECISIONS INVOLVING RISK AND UNCERTAINTY Clayton A. Looney , Robin S. Poston , Asli Y. Akbulut
	TOURIST TYPE PROFILING IN WEB 3D: A SECOND LIFE EXPERIENCE Dieter Merkl , Helmut Berger , Michael Dittenbach , Andreas Pesenhofer
	TOWARDS ORGANIZATIONAL EXCELLENCE: EXPLORING CULTURE, INFORMATION AND ORGANIZATIONS M E Burke
	READINESS FOR CRM USE IN DEVELOPING COUNTRIES: CASE OF OMAN Salim Hilal Al-mamari , Miguel Baptista Nunes
	SECURE LICENSE MANAGEMENT FOR INTEROPERABLE DRM SYSTEMS Carlos Serrão , Miguel Dias , Jaime Delgado
	FUTURE TRENDS OF CRM SYSTEMS Michael Torggler
	A DISCUSSION OF BARRIERS TO SUCCESSFUL EXPLOITATION OF ERP SYSTEMS IN CHINA Alex Guo Peng , Miguel Baptista Nunes
	MEASURING THE FINANCIAL IMPLICATIONS OF IS SECURITY INVESTMENTS BY MEANS OF IT-BUSINESS-ALIGNMENT Heinz Lothar Grob , Gereon Strauch , Christian Buddendick
	IDENTIFYING INFORMATION QUALITY PROBLEMS IN A HEALTHCARE SCENARIO Mary Levis , Malcolm Brady , Markus Helfert
	SOA INTEGRATION ASPECTS FOR LARGE COMPANIES Vadim Kimlaychuk
	INFORMATION SYSTEMS DEVELOPMENT: A HUMAN-CENTRED APPROACH Somkiat Kitjongthawonkul
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