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Title:
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INVESTIGATING FACTORS INFLUENCING THE ACCEPTANCE AND UTILIZATION OF GOVERNMENT MOBILE CROWDSOURCING APPLICATIONS CASE STUDY: CITYGUARD APPLICATION IN ABU DHABI CITY |
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Author(s):
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Iman Saeed AL Wahedi, Salam Amir Hoshang, Hatem Tamimi |
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ISBN:
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978-989-8533-32-6 |
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Editors:
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Piet Kommers and Pedro Isaías |
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Year:
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2015 |
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Edition:
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Single |
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Keywords:
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Crowdsourcing, Mobile Application, UTAUT Model, Acceptance, Utilization, Smart City |
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Type:
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Full Paper |
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First Page:
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103 |
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Last Page:
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112 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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In an era where cities are facing rapidly growing urban challenges, it became inevitable that new strategies should be implemented. Crowdsourcing has emerged in the last couple of years as a growing phenomenon that provides feasible framework to solve urban problems facing smart cities. A widely implemented form of crowdsourcing in an urban context is geocentric crowdsourcing applications. These applications enable citizens to report urban-related issues to the local authorities using their mobile devices. CityGuard is an example of a geocentric mobile crowdsourcing application in Abu Dhabi. This study sets forth to investigate the significant factors influencing the acceptance and utilization of CityGuard application among Abu Dhabi residence and visitors. In order to do so, a model was conceptualized after studying the literature. It has been found that there are four factors significantly influence the intention to use CityGuard application whereas three factors influence the actual usage of the application. |
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