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Title:
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IMPROVING DISCURSIVE NEGOTIATION IN WEB BASED DISCUSSION FORUMS |
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Author(s):
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Chiara Moroni , Øyvind Smestad , Kinshuk |
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ISBN:
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972-8924-22-4 |
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Editors:
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Kinshuk, Demetrios G Sampson, J. Michael Spector and Pedro Isaías |
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Year:
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2006 |
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Edition:
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Single |
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Keywords:
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Web forum, negotiation, knowledge building, conversational moves, thinking types |
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Type:
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Full Paper |
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First Page:
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109 |
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Last Page:
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116 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Discourse, conflict and negotiation have a fundamental role within the learning process. Web based discussion forums have proved to be efficient learning tools, when used to enhance dialogue and argumentation on a specific knowledge object. However, in traditional computer-based discussion systems, the negotiation process is hidden. Moreover, when the number of messages increases, it becomes difficult to find the results of the negotiation. In this paper, we describe eQuake (Electronic Question & Answer Knowledge Environment), a new web discussion system enhanced with intelligent software agents, focusing on its features aimed to improve negotiation and knowledge building. In particular, Conversational Moves and Our Knowledge Repertoire are tools expressly developed to elicit the negotiation process and to help students easily find the outcomes of their interactions. |
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