COVER - ICWI2013
	FRONT MATTER - ICWI2013
	A QUERY ROUTING MODEL TO RANK EXPERT CANDIDATES ON TWITTER Cleyton Souza, Jonathas Magalhães, Evandro Costa, Joseana Fechine
	CONPREDICT: A METHOD FOR LINK PREDICTION IN CO-AUTHORED CONTENT-BASED NETWORKS Jamilson Batista Antunes, Josué Batista Antunes, Hélio Fernando Bentzen Pessoa Filho, Renato Dourado Maia, Rodrigo Barbosa de Queiroz, Carlo Marcelo Revoredo da Silva, Ricardo Batista Rodrigues, Flavi
	A PROTOTYPE FOR QUERYING HETEROGENEOUS DATA SOURCES ON THE WEB Alison Carlos Filgueiras, João Carlos da Silva, Auri Marcelo Rizzo Vincenzi
	SCIENTIFIC SOCIAL NETWORK VISUALIZATION Victor Ströele, Geraldo Zimbrão, Jano M. Souza
	FACTORS AFFECTING THE USE OF E-PAYMENT IN A DEVELOPING COUNTRY – VIETNAM AS A CASE Thang Quang Thieu, Chien – Chung Lin, Hai Nam Le, Vinh Quang Nguyen
	4IPAY: A PAYMENT SYSTEM MODEL FOR U-COMMERCE Cristiano André da Costa, Alex Roehrs, Jorge Barbosa, Rodrigo Righi
	CUSTOMER RELATIONSHIP MANAGEMENT ON FACEBOOK: THE EFFECT OF DIRECT APPEALS ON ENGAGEMENT WITH ONLINE NEWS Jan Boehmer
	GENERATING IMPLICIT CUSTOMER FEEDBACK TO MULTI-AGENT RECOMMENDER SYSTEMS THROUGH SOCIAL NETWORKS Fabiana Lorenzi, Bruno Fontanella
	WAITS – AN IT STRUCTURE FOR ENVIRONMENTAL INFORMATION VIA OPEN KNOWLEDGE, DYNAMIC DASHBORADS AND SOCIAL WEB OF THINGS André Peres, Evandro Manara Miletto, Simone Kapusta, Telmo Ojeda, Antoine Lacasse, Julie Gagnon
	BUILDING USERS PROFILES DYNAMICALLY THROUGH ANALYSIS OF MESSAGES IN COLLABORATIVE SYSTEMS Gustavo Fernandes, Sean Siqueira
	HAWKEYE: A COLLABORATIVE SYSTEM FOR BUSINESS PROCESS MODELING Riccardo Cognini, Damiano Falcioni, Andrea Polini, Alberto Polzonetti, Barbara Re
	DEVELOPING LEARNING OBJECTS USING THE GAIA METHODOLOGY: A CASE STUDY Edson Pacheco, Eder Diego de Oliveira, Rodolfo Miranda de Barros
	TABLET PC USABILITY: DEVELOPING UI GUIDELINES FOR M-COMMERCE WEBSITES FOR DEVICES WITH TOUCH INTERFACES Nicolas Becker, Lelia Livadas
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