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Title:
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DEVELOPMENT OF A MEASUREMENT TOOL
TO EVALUATE THE LEARNING EXPERIENCE
IN AN E-LEARNING SYSTEM |
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Author(s):
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Yassine Safsouf, Khalifa Mansouri and Franck Poirier |
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ISBN:
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978-989-8704-17-7 |
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Editors:
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Miguel Baptista Nunes and Pedro Isaias |
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Year:
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2020 |
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Edition:
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Single |
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Keywords:
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User Experience, Learning Management System, UX Scales, Learning Experience, FASER LX Test |
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Type:
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Full |
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First Page:
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101 |
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Last Page:
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108 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The purpose of this study is to find ways to monitor and evaluate the user experience of learners as they use an e-learning
system. To do this, we have identified several factors that allow us to measure this experience. We have designed an online
measurement scale, presented as a self-administered questionnaire, specifically dedicated to e-learning platforms. With this
tool, we can quickly isolate aspects that are perceived as critical, and that often require improvement actions. Finally, we
tested our measurement tool over two sessions of an online course. The results of statistical analysis are very encouraging,
showing that the learning platform used is considered simple by learners, flexible, secure and encouraging autonomy. The
results also show that the platform has a deficit of social interaction (interactions between learners and their teachers, as
well as between pairs), which should be remedied in order to improve learners' experience. |
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