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Title:
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CREATING INCLUSIVE USER INTERFACES: TOWARD A COMPREHENSIVE INCLUSIVITY EVALUATION |
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Author(s):
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Faisal Hammad, David Wastell, Thomas Chesney |
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ISBN:
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978-989-8533-48-7 |
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Editors:
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Piet Kommers and Pedro Isaías |
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Year:
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2016 |
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Edition:
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Single |
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Keywords:
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Interface Design, Inclusive Design, E-government, Interface Evaluation, Human-Computer Interaction, Digital Divide. |
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Type:
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Full Paper |
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First Page:
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28 |
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Last Page:
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38 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This research proposes a new inclusivity measurement called the Inclusivity Metric, to measure whether the website or online service suitable for use by older users, users with disabilities, as well as able-bodied users and computer literates. The Inclusivity Metric will use a set of constructs and will calculate the Inclusivity Score for the online service, providing a number value for the design team to rate and evaluate their design. This metric can aid designers to adjust their designs to be mindful of the users who fit in the categories mentioned above instead of just following a generic design guidelines, thus bridging the digital divide by allowing a wide range of users to engage with the business or government conveniently on the internet rather than in person or on the phone, which will in turn reduce costs and work load from workers. This metric can also be used as tool for usability testing to insure that the design is easy to use for as many users as possible without compromising on the functionally of the online service. |
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