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Title:      WORKING IN THE DIGITAL AGE: MERGING A STATUS QUO BIAS PERSPECTIVE AND REFLECTIVE PRATICE
Author(s):      Frederike Marie Oschinsky, Hans Christian Klein and Bjoern Niehaves
ISBN:      978-989-8533-90-6
Editors:      Piet Kommers and Guo Chao Peng
Year:      2019
Edition:      Single
Keywords:      Digitalization, Digital Work, Rational Choice, Reflective Practitioner, Cognitive Bias, Status Quo Bias Perspective
Type:      Short Paper
First Page:      366
Last Page:      370
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      The pillars of digital change (new role models, new competences, changed attitudes) are most visible in the everyday practice of staff. In the digital age of continuous transformations, we need a theoretical basis that is capable of describing an individual’s behavior in situations of uncertainty, instability, uniqueness and value conflicts. We approach this theoretical gap by joining the vision of “Reflective Practice” (Schön, 1983) and the status quo bias perspective (Kim and Kankanhalli, 2009; Lee and Joshi, 2017). By proposing a three-step mixed-method study, we try to answer the question of how work can be actually designed in the digital age. Based on our insight, we seek to develop a guideline to help organizations frame the working conditions in a future-oriented and comprehensible way.
   

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