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Title:
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WORKERS ON THE MOVE: NEW OPPORTUNITIES THROUGH MOBILE COMMERCE |
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Author(s):
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Chihab Benmoussa |
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ISBN:
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972-98947-0-1 |
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Editors:
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António Palma dos Reis and Pedro Isaías |
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Year:
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2003 |
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Edition:
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1 |
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Keywords:
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Work mobility, mobile commerce, information mobilization, and virtual corporations. |
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Type:
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Full Paper |
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First Page:
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251 |
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Last Page:
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256 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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A key factor affecting toadys workplace is mobility. This trend creates new challenges to both companies and their employees. Requirements of workers on the move, in terms of information and support, are different from those of employees operating in a stationary work environment. Thanks to the convergence of telecommunication and data communication, new work applications will rely on seamless wireless networking and will thus be inherently mobile. Mobile commerce (m-commerce) is expected to add value to the organization and its employees by bringing information, communication, and collaboration to them instead of their having to go to the source themselves. In the following pages, I will discuss the characteristics and challenges of mobile work practices and how m-commerce can provide more freedom and support to workers when they are away from their stationary work setting. First, I will identify the characteristics and challenges inherent in mobile work practices. Then, I will briefly describe the key characteristics of m-commerce that are relevant to an effective support of mobile workers, which leads to discussion of m-commerce opportunities for workers on the move. |
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