Title:	WEB-ENABLED CORPORATE INFORMATION SYSTEMS: A CASE STUDY ON GLASGOW CALEDONIAN UNIVERSITY
Author(s):	Elizabeth Williamson , Pat Mckay
ISBN:	972-9027-53-6
Editors:	Pedro Isaías
Year:	2002
Edition:	Single
Keywords:	Portals, managed learning environment .
Type:	Short Paper
First Page:	505
Last Page:	508
Language:	English
Cover:
Full Contents:	click to dowload
Paper Abstract:	Businesses are now considering strategic alliances with partners and customers in order to bring about company benefits such as cost savings, better communications and ultimately competitive advantage. These strategic alliances require and involve an unprecedented level of collaborative information flows within the corporate information systems, which now consist of a number of databases, the Internet, extranets and intranets. Portals allow access to information in internal databases and stimulate this collaborative approach by giving all stakeholders access to the corporate information systems. This brings about customer and employee empowerment leading to increased satisfaction. Universities are large businesses that rely on corporate information systems (e.g. HR, payroll, finance, CRM, student records) for efficient and effective administration and management. Glasgow Caledonian University considers that the adoption of e-business techniques is essential to enable it to fulfil its strategic plans. Additionally, the knowledge economy requires students to be exposed to an ICT pervasive environment as preparation for their future contribution to the work force. Hence it is essential that the University not only looks towards e-learning but must also adopt an e-business approach to its administration and management. The initial impact of portal development at Glasgow Caledonian University has been seen as a means of providing access to a wide variety of information held on web servers or in its legacy databases and to provide a means of communicating with specific users. However the power of portal technology has much wider application than just communication and information provision. The development of the portal at Glasgow Caledonian University is seen as a means of integrating its corporate information systems, improving the quality of the information held within these systems and allowing both staff and students access to its information systems, thereby cutting costs and improving information flows. This paper focuses on the development of the My Caledonian portal as a central focus for Glasgow Caledonian University’s corporate information systems development. My.Caledonian has been recognised as an innovative development (many other Universities are only at the planning stage with portals) that will evolve as new business processes are implemented and is an integral part of the planned Managed Learning Environment developments. My.Caledonian therefore plays a central role in integrating our corporate applications and providing self-service to both staff and students.
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