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Title:
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VIRTUAL TEAMS PERFORMANCE: AN ANALYSIS BASED ON INDICATORS |
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Author(s):
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Marina Keiko Nakayama , Michelle D´ávila M. Matoso |
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ISBN:
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972-98947-0-1 |
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Editors:
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António Palma dos Reis and Pedro Isaías |
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Year:
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2003 |
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Edition:
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1 |
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Keywords:
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Virtual
Teams Performance Virtual work . |
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Type:
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Full Paper |
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First Page:
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387 |
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Last Page:
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391 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Virtual teams have been an alternative way of work in several organizations lately. The efficient management of virtual teams is a
key-component in the management of the organization itself. The objective of the present work is to analyze the performance of two of these virtual teams. It consists of an exploratory research. Data collecting was based on interviews, surveys, meetings minutes and direct observation. Through the accomplishment of this study we verified that support offered to virtual teams was not being effective enough, once the particular characteristics of the virtual teams were not taken into account, as well as their complexity. Yet, we highlight the importance of considering success factors in virtual teams: adequate technology, Human Resources policy of offering support to the virtual work, leaders and members training, standardized work procedures and leadership skills. |
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