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Title:
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USING AXIOMATIC USABILITY EVALUATION METHOD FOR CONSUMER ELECTRONICS |
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Author(s):
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Yinni Guo |
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ISBN:
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978-972-8939-75-5 |
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Editors:
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Katherine Blashki |
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Year:
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2012 |
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Edition:
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Single |
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Keywords:
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Usability evaluation, axiomatic evaluation, think aloud, consumer electronics |
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Type:
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Full Paper |
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First Page:
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27 |
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Last Page:
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34 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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A study was conducted to assess a new usability evaluation method, axiomatic evaluation, to identify usability problems for consumer electronics. The axiomatic evaluation method was developed based on the theory of axiomatic design. This method investigates not only usability problems reported by the participants, but also usability problems related to customer requirements and usability problems between control and display through checking a mapping matrix between three domains. To determine how well this new usability evaluation method works, a between-subject experiment was conducted that compared the axiomatic evaluation method with a think aloud method. 60 participants were randomly assigned to use either method to evaluate three popular consumer electronic devices (music player, digital camera, and mobile phone) that represented different levels of complexity. Data about number of usability problems found, completion time and overall user satisfaction were collected. Results showed that the axiomatic evaluation method performed better in finding usability problems for the mobile phone but not for the other devices. Advantages and disadvantages of the axiomatic evaluation method were discussed. |
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