Title:	USER REQUIREMENTS FOR LOCATION BASED SERVICES
Author(s):	Hans H. Bauer , Tina Reichardt , Anja Schüle
ISBN:	972-8924-06-2
Editors:	Nitya Karmakar and Pedro Isaías
Year:	2005
Edition:	Single
Keywords:	Location Based Services, User Orientation, User Requirements.
Type:	Full Paper
First Page:	211
Last Page:	218
Language:	English
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Full Contents:	click to dowload
Paper Abstract:	The high global penetration of mobile telephony provides a strong basis for the development and diffusion of mobile business applications. Especially for location based services, i.e. mobile services that consider the user’s current location to add value to the service provided, a high potential is seen. Nevertheless the development of mobile business and location based services has so far been lagging behind expectations. One of the reasons for this disappointing development is the failure of application developers to center their efforts on potential users and their needs and demands. The following paper therefore reviews the existing literature on user requirements in mobile business and location based services. A definition and characterization of location based services is given and a framework to categorize existing location based services is developed. Usefulness and usability are identified as the main determinants of end-user acceptance of location based services and are therefore put in concrete terms. In addition, security concerns are discussed as they are among the main factors restraining consumers from using location based services.
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