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Title:
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THE ROLE OF IMPROVISATION IN INFORMATION SYSTEMS DEVELOPMENT |
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Author(s):
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Karlheinz Kautz , Hans-kristian Jørgensen , Casper F. Pedersen , Michael Sinnet , Sameen M. Rab |
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ISBN:
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978-972-8924-79-9 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías and Philip Powell |
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Year:
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2009 |
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Edition:
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Single |
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Keywords:
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Information Systems Development, Improvisation, Case study. |
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Type:
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Full Paper |
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First Page:
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195 |
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Last Page:
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204 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Due to the innovative nature of the resulting product information systems development (ISD) involves a high degree of
improvisation. There are however only a few studies which investigate the role of improvisation based on detailed
empirical data. The research described in this paper contributes to filling in this gap. It is based on a case study of an ISD
project in a large Danish software company. We analyze the project in terms of improvisation, and in particular discuss 6
significant improvisations and their impact on the course of the project and its outcome. For this purpose we apply a
theoretical framework of improvised action which in particular relies on Claudio Ciborras work as theoretical
perspective. Our work demonstrates the usefulness of Ciborras conceptualization of improvisation and increases the
understanding of the role and effect of improvisation on ISD practice. |
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