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Title:      THE IMPACT OF CULTURAL ADAPTATION ON THE EFFECTIVENESS OF E-COMMERCE WEBSITES
Author(s):      Femke Vyncke , Malaika Brengman , Olga De Troyer
ISBN:      978-972-8924-89-8
Editors:      Sandeep Krishnamurthy
Year:      2009
Edition:      Single
Keywords:      Culture, website design, effectiveness.
Type:      Doctoral Paper
First Page:      251
Last Page:      255
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      In an online business context, cultural adaptation (Singh and Matsuo, 2004) or localization (Cyr and Trevor-Smith, 2004; Okazaki, 2004) is the intensive process of designing or adapting a website to accommodate the culture-specific needs of online customers in host markets. The current doctoral research aims to investigate whether cultural adaptation improves the effectiveness of e-commerce websites and which website features are important in this matter. This study, as such, aspires to (1) deliver a substantial contribution to the standardization/adaptation debate following the recommendations made by Taylor (2005) and (2) meet the need for systematic cross-cultural studies on the effectiveness of website design aspects appealed for by Cyr (2008).
   

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