Title:
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THE IMPACT OF CULTURAL ADAPTATION ON THE EFFECTIVENESS OF E-COMMERCE WEBSITES |
Author(s):
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Femke Vyncke , Malaika Brengman , Olga De Troyer |
ISBN:
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978-972-8924-89-8 |
Editors:
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Sandeep Krishnamurthy |
Year:
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2009 |
Edition:
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Single |
Keywords:
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Culture, website design, effectiveness. |
Type:
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Doctoral Paper |
First Page:
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251 |
Last Page:
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255 |
Language:
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English |
Cover:
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Full Contents:
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click to dowload
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Paper Abstract:
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In an online business context, cultural adaptation (Singh and Matsuo, 2004) or localization (Cyr and Trevor-Smith, 2004;
Okazaki, 2004) is the intensive process of designing or adapting a website to accommodate the culture-specific needs of
online customers in host markets. The current doctoral research aims to investigate whether cultural adaptation improves
the effectiveness of e-commerce websites and which website features are important in this matter. This study, as such,
aspires to (1) deliver a substantial contribution to the standardization/adaptation debate following the recommendations
made by Taylor (2005) and (2) meet the need for systematic cross-cultural studies on the effectiveness of website design
aspects appealed for by Cyr (2008). |
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