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Title:
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THE GENERIC QUALITY ASSURANCE MODEL (GQAM) FOR SUCCESSFUL E-HEALTH ACQUISITION IN RURAL HOSPITALS |
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Author(s):
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Nkqubela Ruxwana, Marlien Herselman, Dalenca Pottas |
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ISBN:
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978-972-8939-49-6 |
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Editors:
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Mário Macedo |
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Year:
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2011 |
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Edition:
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Single |
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Keywords:
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Quality, Quality Assurance, e-Health Solutions, ICT4D, Healthcare, Project Quality Management |
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Type:
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Full Paper |
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First Page:
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113 |
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Last Page:
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120 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The e-health evolution has the potential to aid management of scarce resources and improve quality of services within healthcare. However, their implementation continues to fail. Amongst other reasons, the lack of project quality management is found as a key contributor to the failure of e-health solutions implementation projects in rural hospitals. Hence, a Generic Quality Assurance Model developed in this study for the successful acquisition of e-health solutions in rural hospitals to enable improved quality of care and service delivery. The study used triangulation of qualitative and quantitative research approaches, in terms of which a case study approach was adopted. |
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