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Title:
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THE EVOLUTION OF CONFLICT DURING INFORMATION SYSTEMS DEVELOPMENT: A RESEARCH PROPOSAL |
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Author(s):
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Ana Ortiz De Guinea |
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ISBN:
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972-98947-5-2 |
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Editors:
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Pedro Isaías, Piet Kommers and Maggie McPherson |
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Year:
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2004 |
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Edition:
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2 |
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Keywords:
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IS development, conflict, requirements analysis. |
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Type:
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Short Paper |
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First Page:
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1107 |
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Last Page:
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1110 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Substantive IS research has been directed to understand the relations between users and IS professionals during the IS
development process. Part of this research has focused on conflict between the different people involved in IS projects.
However, IS research is silent regarding the different types of conflict that can occur during the IS process: task content
conflict, task process conflict, and relationship conflict. Furthermore, longitudinal studies investigating the evolution of
conflict over time appear to be very scarce, especially in the IS field. Therefore, this paper presents a proposal for
research that attempts to address the previous issues by the use of a case study methodology. |
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