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Title:
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THE CHANGE CHALLENGE: RESULTS FROM THE USE OF EHR (ELECTRONIC HEALTH RECORDS) IN TWO CLINICAL UNITS OF A GREEK PUBLIC HOSPITAL |
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Author(s):
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Maria Emmanouilidou |
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ISBN:
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978-972-8939-70-0 |
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Editors:
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Mário Macedo |
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Year:
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2012 |
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Edition:
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Single |
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Keywords:
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Change management, Electronic Health Records (EHR), hospital, Greece, public secondary healthcare sector |
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Type:
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Full Paper |
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First Page:
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69 |
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Last Page:
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76 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Implementing change represents a major challenge in almost every organizational setting. When change involves incorporating new technologies into an organizations working practices the degree of complexity in managing change becomes even higher. Public sector organizations in particular, such as hospitals, have been struggling to engage effectively with technological innovations, such as Electronic Health Records (EHR). While there is an urgent call from governments around the globe to modernize the healthcare milieu, driving organizational change via information technology (IT) innovations is documented as problematic. This paper aims to explore how an EHR system may shape organizational change and identify the soft, human-side factors that facilitate and hinder the organizational change process. To achieve this aim the paper reports on empirical evidence collected from two clinical units (departments) of a public hospital in Greece. The results from the research findings may inform the future trajectories of policy makers and other healthcare stakeholders in planning organizational change initiatives at worldwide level. |
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