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Title:
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SUPPORTING THE AGILE CUSTOMER WITH PERSONAS |
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Author(s):
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Sarah Powell , Frank Keenan , Kevin Mcdaid , Alan Rust |
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ISBN:
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978-972-8924-30-0 |
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Editors:
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Nuno Guimarães and Pedro Isaías |
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Year:
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2007 |
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Edition:
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Single |
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Keywords:
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eXtreme programming, personas, requirements. |
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Type:
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Full Paper |
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First Page:
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389 |
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Last Page:
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395 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The importance of good Requirements Engineering (RE) is repeatedly highlighted with many reports indicating how failure in this area contributes greatly to overall project failure. Agile Methods (AMs) have emerged as an alternative to traditional methods for software development. AMs recognize the failure rates of previous projects and promote increased collaboration with the customer as one of its main values throughout development. However, problems have been reported with the use of the most popular AMs in the area of requirements elicitation particularly with an over reliance on a customer and lack of elicitation guidelines. This paper describes a development process that combines personas with eXtreme Programming (XP), the most popular AM, to overcome the problem. To investigate the value of this process a case study was conducted in which this process was used in the development of an internet application by a small team. The main findings show that the process used provided benefits but also threw up one or two other problems of its own. |
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