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Title:
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SIMPLE MEASUREMENT OF USER RESPONSE |
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Author(s):
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Melanie Steiner and Dieter Meiller |
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ISBN:
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978-989-8704-49-8 |
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Editors:
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Katherine Blashki, Yingcai Xiao, Piet Kommers and Pedro Isaías |
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Year:
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2023 |
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Edition:
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Single |
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Keywords:
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User Experience, Measurement of Human Reactions, Software Engineering, Evaluation, Electrical Activity |
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Type:
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Reflection |
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First Page:
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271 |
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Last Page:
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274 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This article deals with the measurement of human reactions for the evaluation of the user experience, the user experience when using software. The basic question behind this is how our increasingly activating systems can be evaluated even better in terms of the user. We can think of applications with augmented reality, mixed reality or virtual reality approaches, as well as those that use AI algorithms and thus change noticeably for the user with each use, or even for special approaches such as persuasive design. From the perspective of the user experience concept, the human being is the focus of consideration. Accordingly, knowledge of his behavior, his reactions, his emotions, is essential for the development and improvement of digital products. Here, not only proven methods such as usability testing, observation, questioning, etc. are used, but also reactions of the human body are considered in the context of evaluating a human-machine interaction. The article presents 10 methods from the multitude of possible procedures with a short description. It discusses their applicability in terms of user experience evaluation and clusters the methods by type for a good overview. |
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