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Title:
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SERVICE LEVEL AGREEMENT COMPLIANCE MONITORING BASED ON RFID EVENTS |
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Author(s):
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Kerstin Werner |
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ISBN:
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978-972-8924-68-3 |
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Editors:
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Pedro Isaías, Miguel Baptista Nunes and Dirk Ifenthaler |
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Year:
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2008 |
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Edition:
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Single |
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Keywords:
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Logistics, RFID, EPCIS, Compliance Monitoring |
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Type:
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Full Paper |
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First Page:
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317 |
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Last Page:
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320 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Cross-company gathering of information about physical goods using RFID increases the transparency in complex supply
chains. The EPCIS specification represents a standard for RFID-based event data and corresponding interfaces to capture
and exchange it. These technical premises enable the development of new approaches towards evaluating Service Level
Agreement compliance of service providers. In this paper, this potential is envisioned using a scenario from transport
logistics. It is investigated, which requirements a technical framework supporting the extraction of evaluation data and
their inter-organizational exchange would have to reflect. Addressing these requirements a conceptual system architecture
is proposed which enables compliance monitoring based on RFID events. |
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