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Title:      ROLE OF SOCIAL AND HUMAN CAPITAL IN VIRTUAL COLLABORATION
Author(s):      Ana Hol , Robyn Lawson
ISBN:      972-99353-0-0
Editors:      Pedro IsaĆ­as and Nitya Karmakar
Year:      2004
Edition:      2
Keywords:      Videoconferencing, Collaborative Working, Virtual Collaboration technologies, e-commerce.
Type:      Short Paper
First Page:      1035
Last Page:      1038
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Virtual collaboration is emerging as organizations embrace new business processes to take advantage of electronic communication technologies. This paper focuses on virtual collaboration and the application of videoconferencing as the primary medium for collaboration. A combination of questionnaire and a follow up discussion group were utilized. Results were qualitatively analyzed to determine the importance of Social and Human Capital and their influence on perceived interaction qualities, group process satisfaction and previous experience. Along with Social and Human Capital, the inclusion of Technological Capital as a criterion for successful virtual collaboration is proposed.
   

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