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Title:      RECOMMENDATIONS FOR PROMOTING ICTS UPTAKE AMONG THE REFUGEE IMMIGRANT COMMUNITY IN NEW ZEALAND
Author(s):      Eltahir F. Kabbar , Barbara J. Crump Massey
ISBN:      ISSN: 1645-7641
Editors:      Pedro Isaías
Year:      2007
Edition:      V V,2
Keywords:      Social inclusion, ICT adoption, digital divide, immigrants, New Zealand, settlement
Type:      Journal Paper
First Page:      72
Last Page:      85
Language:      English
Cover:      no-img_eng.gif          
Full Contents:      click to dowload Download
Paper Abstract:      The settlement and social integration process for new immigrants varies amongst countries and in New Zealand a variety of resettlement strategies are available to newly-arrived refugees to ease their “fit” into the wider society. Part of that fit and integration is finding suitable employment and being able to access services that are increasingly available via information and communications technologies (ICTs). For marginalized groups such as refugee immigrants who arrive from countries where use of ICTs is not ubiquitous adjusting to their new society is an even bigger challenge. Such groups have been identified as being on the wrong side of the digital divide and thereby excluded from a digital society. Framed by Rogers’ Diffusion of Innovation Theory and Warschauer’s social inclusion theory, this paper presents recommendations for promoting the adoption of ICTs among members of the immigrant refugee community. The recommendations are based on the findings of a qualitative study involving recentlyarrived refugees to New Zealand’s capital city, Wellington. Factors influencing the adoption (or otherwise), and usage of ICTs by participants were identified. The findings revealed that the majority of the participants lacked computing experience and young, male participants with a relatively higher educational background were more likely to be adopters. In contrast, older female participants with little or no education were less likely to participate in ICTs. The most common factor in adoption of ICTs for the immigrants who were new to computing was via friends and family.
   

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