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Title:      QUALITY, EFFECTIVENESS AND INFORMATION SYSTEMS: A LITERATURE REVIEW, SYNTHESIS AND RESEARCH AGENDA
Author(s):      Sevgi Özkan
ISBN:      972-98947-1-X
Editors:      Pedro Isaías and Nitya Karmakar
Year:      2003
Edition:      2
Type:      Doctoral Paper
First Page:      1269
Last Page:      1272
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Despite numerous frameworks and models proposed in the literature, Information Systems (IS) assessment still remains elusive. Above all, there is little agreement on the contribution of the IS function within an organization and on how IS is related to the other organizational dimensions. This PhD study aims to examine the popular IS quality frameworks, and to suggest a new framework which would integrate available models with new Internet/www dimensions. And hence to test the validity of the new measures proposed on an Internet based Information System.
   

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