Title:
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PRAGMATIC CONSIDERATIONS AND A HUMAN-CENTRED APPRAOCH |
Author(s):
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Somkiat Kitjongthawonkul |
ISBN:
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978-972-8939-09-0 |
Editors:
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Miguel Baptista Nunes, Pedro IsaĆas and Philip Powell |
Year:
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2010 |
Edition:
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Single |
Keywords:
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Technology-centred, Human-centred, Software engineering, Human-computer interaction, E-commerce, Computational intelligent systems. |
Type:
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Full Paper |
First Page:
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223 |
Last Page:
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230 |
Language:
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English |
Cover:
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Full Contents:
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click to dowload
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Paper Abstract:
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A number of frameworks for software development have flourished, some are tightly prescriptive, thus strongly technology-centred, and provide certain steps which one might use to develop information systems, while others are rather descriptive and loosely coupled with technology or tool sets to build a system. However, none of these approaches lays down the criteria for human or user-centredness for system development. The aim of this paper is to firstly establish the criteria for human-centred system development. Based on the criteria, we then pragmatically evaluate various areas related to business computing like software engineering, e-commerce, human-computer interaction, and computational intelligent systems on human-centredness. Unlike most existing human-centred approaches which primarily look at user acceptance issues at the human-computer interface level, our human-centred approach have adopted a more comprehensive view, which includes, among other aspects, modeling human-centredness not only at the interface but also at the underlying system design or task level. |
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