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Title:
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OUTSOURCING ACTIVITIES IN ELECTRONIC COMMERCE FROM THE INTERNAL AND RELATIONAL PERSPECTIVE |
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Author(s):
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Tomás F. Espino Rodríguez , Manuel Rodríguez Díaz |
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ISBN:
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972-98947-5-2 |
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Editors:
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Pedro Isaías, Piet Kommers and Maggie McPherson |
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Year:
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2004 |
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Edition:
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1 |
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Keywords:
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Outsourcing, electronic commerce, core competence, relational capabilities, processes, activities. |
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Type:
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Full Paper |
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First Page:
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126 |
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Last Page:
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133 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Outsourcing is one of the key aspects for the development of high performance networks in different sectors, with the
adequate development of the outsourcing strategy enabling companies to focus on the activities that constitute core
competences while outsourcing those that do not result in a high level of competitiveness internally. Electronic commerce
is a new option for developing supply chains and distribution channels in a virtual environment and has the special
characteristic of outsourcing activities being a key element to achieve the objectives of results and quality of services
offered to customers. This paper attempts to address outsourcing in electronic commerce by first providing a
methodology based on resources and capabilities to implement this type of strategy, then the relational view to be
developed, and finally, the process to be followed to outsource activities. In each of the theoretical aspects dealt with,
proposals are made about outsourcing in electronic commerce with the aim of providing a theoretical framework that
helps contribute ideas that broaden the perspectives in this new field of knowledge. |
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