|
Title:
|
ORGANIZATIONAL ASPECTS OF TRANSFORMATION TO E-BUSINESS: A CASE STUDY |
|
Author(s):
|
M.k. Serour And B. Henderson-sellers |
|
ISBN:
|
972-98947-5-2 |
|
Editors:
|
Pedro Isaías, Piet Kommers and Maggie McPherson |
|
Year:
|
2004 |
|
Edition:
|
2 |
|
Keywords:
|
Organizational Aspects, E-business, E-commerce, Technology Adoption. |
|
Type:
|
Full Paper |
|
First Page:
|
751 |
|
Last Page:
|
758 |
|
Language:
|
English |
|
Cover:
|
|
|
Full Contents:
|
click to dowload 
|
|
Paper Abstract:
|
The topic of e-business is increasingly attracting the attention of software engineers, system researchers and, most
interestingly, business practitioners. However, the organizational aspects of e-business transformation (e-transformation)
have received little attention. Success is strongly related to the effective strategies for planning and managing various key
success factors. This paper investigates three of the major organizational aspects of the e-transformation process, related
to the core assets of any business: people, technology and business processes. Here, we focus on the effective change
management strategies including resistance to change; the successful adoption and diffusion of new technologies; and the
successful reengineering of business processes for the new e-business environment. We report empirical results from an
industrial case study conducted in a large multinational professional information solution provider in Sydney over a
period of two years using the Action Research methodology. |
|
|
|
|
|
|
