Title:	ORGANIZATIONAL AND CULTURAL FACTORS INFLUENCING ERP SYSTEMS IMPLEMENTATION IN A DEVELOPING COUNTRY: CASE STUDIES FROM THAILAND
Author(s):	Penjira Kanthawongs
ISBN:	978-972-8939-07-6
Editors:	Piet Kommers and Pedro Isaías
Year:	2010
Edition:	Single
Keywords:	ERP, cultural factors, organizational factors, Thailand
Type:	Full Paper
First Page:	173
Last Page:	179
Language:	English
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Full Contents:	click to dowload
Paper Abstract:	The worldwide market for ERP systems is expected to grow at a 4.8 compound annual rate, rising from $16.7 billion in 2005 to more than $21 billion in 2010. The economic growth of developing countries in Asia, Latin America, and Eastern Europe has made these regions become major targets of ERP software vendors. This study guides organizational and cultural variables, which seem to play crucial roles in ERP implementation projects in developing country such as Thailand. Like most other developing countries, the ERP projects must receive approval and support from top management to be in effect. Large size enterprises seem to show positive effect toward ERP implementation. A company with richer experience in business process redesign experience (BPR) is more likely to succeed with ERP. The level of IT maturity and computer culture can significantly influence an organization’s strategic decision in implementation of ERP. More companies reveal collectivism in implementing ERP projects rather than individualism. There is no identical pattern of positive or negative relationships between power distance and ERP implementation. Masculinity and femininity may reveal positive effect toward ERP implementation in different situations. Once implementing ERP projects; therefore, low power distance is revealed among the case studies. ERP users tend to make sure they familiar and have confidence in using the systems. Future studies include comparative studies of ERP implementation between developing and developed countries.
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