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Title:      NOTES TOWARDS INFORMATION SYSTEMS (IS) SUCCESS: A LITERATURE REVIEW AND COMPARISON OF TWO IS SUCCESS MODELS WITHIN THE CONTEXT OF THE INTERNET
Author(s):      Sevgi Özkan , Semih Bilgen
ISBN:      972-98947-1-X
Editors:      Pedro Isaías and Nitya Karmakar
Year:      2003
Edition:      2
Keywords:      Information Systems Success, Evaluation, Assessment .
Type:      Short Paper
First Page:      1215
Last Page:      1218
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Among the top issues of information systems management is measuring and improving information systems (IS) effectiveness. In that, the concept of IS success is widely accepted throughout IS research as the principle criterion for evaluating information systems. As a powerful communications medium, the Internet is a communication and IS phenomenon that lends itself to a measurement framework (i.e. the DeLone and McLean’s IS Success Model) that is built on communication theory. This study focuses on two IS Success Models: DeLone and McLean’s; and Seddon’s IS success models. These two models make it explicit that the evaluation of IS (even within the e-commerce/Internet context) to study its impact on organizations cannot be done in isolation, but requires an integrated approach that monitors the IS and the organization from various views and within an explicit context.
   

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