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Title:
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MATURITY AND QUALITY LEVELS IN THE USE
OF INTEROPERABLE INFORMATION SYSTEMS
FOR ECONOMIC REACTIVATION OF
TOURISM-HOSPITALITY-GASTRONOMY SECTOR
POST-PANDEMIC. CASE STUDY: ECUADOR |
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Author(s):
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Rubi Rojas, Manuel Tupia and Mariuxi Bruzza |
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ISBN:
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978-989-8704-37-5 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías and Philip Powell |
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Year:
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2022 |
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Edition:
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Single |
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Keywords:
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Interoperability, Information System, Tourism, Hospitality, Post-Pandemic, Economic Recovery |
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First Page:
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90 |
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Last Page:
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98 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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As a result of the global pandemic of COVID 19, many socio-economic sectors have been affected, the most affected being
the tourism, hospitality, and gastronomy industries, which are closely related. As part of the reactivation activities proposed
by different governments around the world, in addition to financial support, technological solutions have been determined
for these sectors in such a way that responsible public entities have had the need to propose interoperability solutions that
help increase the number of customers in these three sectors as the restrictions have been decreasing in terms of attendance
at hotels, restaurants and several tourist centers. This paper presents the current state of maturity in the application of
interoperable information systems by public institutions responsible in Ecuador, as well as a preliminary approach to a
model for evaluation of this type of IT solutions. |
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