|
Title:
|
LIGHTWEIGHT IT AS A NEW ANALYTICAL LENS FOR DIGITALIZATION OF NGOS |
|
Author(s):
|
Marie-E. Godefroid and Ralf Plattfaut |
|
ISBN:
|
978-989-8704-26-9 |
|
Editors:
|
Piet Kommers and Pedro Isaías |
|
Year:
|
2021 |
|
Edition:
|
Single |
|
Keywords:
|
Lightweight IT, Digitalization, Automation, Social Sector, NGO, Non-Governmental Organization |
|
Type:
|
Full |
|
First Page:
|
85 |
|
Last Page:
|
92 |
|
Language:
|
English |
|
Cover:
|
|
|
Full Contents:
|
click to dowload 
|
|
Paper Abstract:
|
While digitalization remains high on the agenda of most private sector organizations, many Non-Governmental
Organizations (NGOs) still struggle (Merkel et al. 2007). A concept that might be helpful in this context is lightweight IT.
It describes "a socio-technical knowledge regime, driven by competent users' need for solutions, enabled by the
consumerisation of digital technology, and realized through innovation processes." (Bygstad 2017) By building on already
existing solutions and focusing on the user, NGOs might circumvent high IT spending and sub-optimal IT solutions that
do not fit users' needs. A use case analysis along the NGO value chain shows that 1/3 of the use cases identified from
literature already represent lightweight IT examples. Nonetheless, certain lightweight IT solutions that are successfully
deployed in the private sector like RPA do not appear at all, leaving room for future exploration and improvement. |
|
|
|
|
|
|
