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Title:
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KNOWLEDGE MANAGEMENT: THE TRUTH BEHIND THE CONCEPT |
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Author(s):
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Sidney Viana, Luis Vellacich, Marcos Miranda and Carolina Pereira |
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ISBN:
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978-989-8704-27-6 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías and Philip Powell |
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Year:
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2021 |
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Edition:
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Single |
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Keywords:
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Knowledge Management, Knowledge Management Models, Innovation, Dams |
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Type:
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Full |
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First Page:
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105 |
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Last Page:
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112 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Knowledge has become the most precious asset of any organization, being the main ingredient for the success and
innovation of the products and services offered. Currently there are different proposals of Knowledge Management models,
with the implications of implementing them. Most of them are unrealistic in the context of the organizations and their
implementation can be summarized in the document management. Consequently, in a short period of time, they fail in their
attempt to adequately manage this precious asset, information. In context, this work proposes an efficient implementation
of Knowledge Management, based on a model of four interrelated axes, successfully implemented in a real and complex
environment: The Dam Safety project. This project is divided into three phases, where the above-mentioned axes are
detailed. It also describes the difficulties encountered throughout the implementation, the actions taken to overcome these
difficulties, the results and experiences obtained in the first phase of the project, ending with proposals for improvements
for its second phase. The results are very encouraging and have the approval of the final users, who, for many years, were
part of the search for a solution that could satisfactorily provide Knowledge Management in their work context. |
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