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Title:
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KNOWLEDGE MANAGEMENT AND INFORMATION SYSTEMS BASED ON WORKFLOW TECHNOLOGY |
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Author(s):
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Iván Martínez Toro, Daniel Gallego Vico, Joaquín Salvachúa Rodríguez |
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ISBN:
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978-972-8939-46-5 |
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Editors:
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Piet Kommers and Pedro Isaías |
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Year:
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2011 |
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Edition:
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Single |
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Keywords:
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Knowledge management, awareness, groupware, workflow technology, distributed software development |
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Type:
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Full Paper |
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First Page:
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287 |
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Last Page:
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294 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Knowledge management is critical for the success of virtual communities, especially in the case of distributed working groups. A representative example of this scenario is the distributed software development, where it is necessary an optimal coordination to avoid common problems such as duplicated work. In this paper the feasibility of using the workflow technology as a knowledge management system is discussed, and a practical use case is presented. This use case is an information system that has been deployed within a banking environment. It combines common workflow technology with a new conception of the interaction among participants through the extension of existing definition languages. |
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