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Title:      IS ONLINE CONSUMER PRICE SENSITIVE? A COMPREHENSIVE FRAMEWORK AND IMPLICATIONS FOR DEVELOPING E-PRICING STRATEGIES
Author(s):      Ana Isabel Torres , Francisco Vitorino Martins
ISBN:      978-972-8924-49-2
Editors:      Sandeep Krishnamurthy and Pedro Isaías
Year:      2007
Edition:      Single
Keywords:      Electronic Markets, Price Dispersion, Price Discrimination, Online Consumer Behaviour, Price Sensitivity.
Type:      Full Paper
First Page:      155
Last Page:      162
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      The explosive growth of Internet retailing has increased competition among firms selling online. This competition is based on higher price dispersion and price discrimination, having important customer behaviour implications, which affect firms’ profitability. This phenomenon has trigger a stream of research on online price dispersion, however not consensual. In this paper we review the empirical and theoretical literature on price levels at electronic markets We develop a comprehensive framework to better understand the drivers of price dispersion and price discrimination at Internet, examining its impacts on consumer behaviour - price sensitivity, price orientation or convenience orientation – and we discuss e-pricing strategic implications to e-retailers. Finally this paper presents some conclusions, which underlies directions for future research.
   

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