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Title:
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INTERNET USE FOR HEALTH: SOCIALLY CONVENIENT COMMUNICATION TECHNOLOGIES SUPPORT MEDICAL AND DENTAL CARE |
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Author(s):
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Valerie J. H. Powell, Franklin Din, Miguel Humberto Torres-Urquidy, Allan G. Farman, Amit Acharya, Rose Y. Geist, James R. Geist |
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ISBN:
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978-972-8939-16-8 |
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Editors:
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Mário Macedo |
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Year:
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2010 |
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Edition:
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Single |
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Keywords:
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Medical, dental, Internet, texting, voicemail |
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Type:
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Poster/Demonstration |
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First Page:
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303 |
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Last Page:
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306 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This paper presents a concept for using cell phone text messaging (SMS messaging or texting), as an accessible and popular communications technology, to implement a spectrum of health support services. Texting provides an effective communication mechanism for health interventions. These interventions require the coordination of care between providers and patients. This coordination will require cohesive and better tailored messages. Better messages will more likely modify patientsÂ’ behavior. The challenge addressed in this paper is identifying the characteristics that these messages should have, when generated through a coordinated healthcare approach. Metrics such as content, security, legibility, length and effectiveness of messages in texting are also discussed. A group of experts, through an iterative process, considered and evaluated the characteristics presented here, based on studies identified. |
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