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Title:      INSIGHTS IN USAGE OF MULTIMEDIA STREAMING SERVICES
Author(s):      Amela Karahasanovi?, Marika L?ders, Elena Terradillos, María Alejandro, Juan Rodríguez, José Manuel Núñez, David Flórez Rodríguez
ISBN:      978-972-8939-40-3
Editors:      Piet Kommers, Nik Bessis and Pedro Isaías
Year:      2011
Edition:      Single
Keywords:      User behaviour, multimedia, network-traffic.
Type:      Full Paper
First Page:      127
Last Page:      134
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Popularity of multimedia streaming services is rapidly increasing. In-depth knowledge of users’ behaviour is one of the cornerstones of delivering an optimal QoE of such services. In this paper we present the results of three studies that investigate patterns of users’ behaviour in Spain, Sweden, and Norway. Based on the analysis of the network traffic data and questionnaires from more than 270000 of individual users and households, we identified user accesses over time, as well as users’ habits, preferences, and motivations. Our results indicate the stability of users’ behaviour across the countries and over the time and differences among the access types. Insights obtained in this study might provide valuable input for the design of future network management systems and multimedia streaming services.
   

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