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Title:
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INFORMATION AND COMMUNICATION TOOLS SUPPORTING THE COMMUNITY OF IMMIGRANTS: CHALLENGES AND OPPORTUNITIES |
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Author(s):
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João Soares de Oliveira Neto, Leandro Augusto da Silva, Maria Amélia Eliseo, Beatriz Pacheco, Yuri Dimitrov, Carlos Eduardo da Silva |
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ISBN:
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978-972-8939-20-5 |
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Editors:
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Gunilla Bradley |
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Year:
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2010 |
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Edition:
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Single |
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Keywords:
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ICT, immigrant, minority, inclusion, users requirements. |
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Type:
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Full Paper |
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First Page:
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43 |
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Last Page:
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50 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The potential use of Information Communications Tools (ICTs) to help immigrants to solve their needs and problems is presented. Different methods, such as literature review, website analysis, interviews, and questionnaire were associated to find what kind of needs of services the immigrants have, and then, what the priority each service has for the community of immigrants living in Brazil. The results pointed out by this article are shown as challenges as well as research opportunities aiming at the efficient use of technological resources. Based on our findings, some technological themes are suggested that can act as critical components concerning the vulnerable situation of immigrants. |
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