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Title:
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ICT: THE STONE GUEST IN THE IMPLEMENTATION OF PERFORMANCE MANAGEMENT SYSTEM. THE CASE OF ITALIAN ARMY |
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Author(s):
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Armando Suppa, Alessandro Zardini, Cecilia Rossignoli, Marco De Marco |
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ISBN:
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978-972-8939-83-0 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías and Philip Powell |
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Year:
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2013 |
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Edition:
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Single |
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Keywords:
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Multidimensional Performance Measurement System (MPMS), Performance Management System (PMS), New Public Management (NPM), Case Study. |
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Type:
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Short Paper |
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First Page:
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347 |
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Last Page:
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352 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The Italian Public Administrations during the last years were involved in a long term-process of reform to reinvent the public sector in accordance with the New Public Management (NPM) principles. The last change was realized with the law 150/2009 that introduced the performance cycle in the Italian public sector. The Italian Army is involved in this changing process, as well as the other public organizations, by implementing a performance management system (PMS). ICT, another megatrend of NPM, which plays an invaluable role in this process, is the stone guest of a performance management system. In fact an unresponsive information system can be the Achilless heel of PMS. This article aims to respond to the following question: How could ICT contribute to the implementation of effective PMS in the Italian Army? The article is a work in progress. |
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