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Title:      HOW TO DISCOVER EGOVERNMENT SERVICES EFFICIENTLY: AN ONTOLOGY-ENABLED PORTAL
Author(s):      Nikolaos Loutas , Lemonia Giantsiou , Efthimios Tambouris , Vassilios Peristeras , Konstantinos Tarabanis
ISBN:      978-972-8924-49-2
Editors:      Sandeep Krishnamurthy and Pedro IsaĆ­as
Year:      2007
Edition:      Single
Keywords:      Portal, Semantic Web, Ontology, Architecture, OWL, eGovernment
Type:      Short Paper
First Page:      246
Last Page:      250
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      In this paper we present an ontology-enabled portal which aims to assist citizens in discovering eGovernment services that fulfill their needs. Using the portal the citizens will be guided through the discovery process via a structured online discussion. This discussion consists of a dynamically generated set of questions and answers and thus implements a user friendly interface between PA and citizens. The portal poses questions to the citizens and uses their answers in order to identify the PA service(s) that addresses their needs. This process is supported by ontologies and reasoning mechanisms. In this paper, we present the main functionalities of the portal, as well as its main software components.
   

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