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Title:      GERMAN AND CHINESE USER REQUIREMENTS AND SYSTEM USABILITY: CASE STUDY NAVIGATION SYSTEM
Author(s):      Barbara Knapp , Alf Zimmer
ISBN:      978-972-8924-85-0
Editors:      Katherine Blashki
Year:      2009
Edition:      Single
Keywords:      Usability, menu structure, mental model, navigation system, Chinese users
Type:      Short Paper
First Page:      208
Last Page:      212
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      This paper presents the results of an empirical study on the usability of in-vehicle information devices in an international context. Chinese and German users were presented with experimental prototypes of a navigation system that were structured either according to German users’ mental models of a navigation system or according to Chinese users’ mental models. Users’ orientation within the menu structure of the prototypes and subjective workload when operating the prototypes were measured. Results indicate that both the Chinese and the German user group had more problems finding their way within the menu structure and suffered from higher workload when using the prototype that was based on the other group’s mental model.
   

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