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Title:
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FROM BA TO BQA: INCREASING ROLE OF ANALYSTS
IN IMPROVING PRODUCT QUALITY IN AGILE
ENVIRONMENTS |
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Author(s):
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Faizan Ahmed, Irtaza Tarar and Muhammad Abbas |
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ISBN:
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978-989-8533-87-6 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías, Philip Powell, Pascal Ravesteijn and Guido Ongena |
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Year:
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2019 |
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Edition:
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Single |
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Keywords:
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BAs (Business Analysts), QAs (Quality Analysts), BQA (Business Quality Analyst), Software as a Service (SaaS), Agile,
Scrum, Software Quality |
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Type:
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Short Paper |
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First Page:
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301 |
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Last Page:
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305 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Quality Software is one of the most sought out commodity in the digital world. Different quality standards like GQM,
FURPS, ISO 9126 etc. have been proposed over the years and are continued to be used by companies as per their quality
requirements, quality goals, kind of products, services and development processes. While traditional development
practices place responsibility of Quality goals with Quality Engineers, Testers etc. recently there has been an increase in
talks of integrating Business Analysts (BAs) role in defining and validating quality requirements especially in Agile
based software developments, so much so as to suggestions of creating a BQA (BA/QA) role; integrating functional
responsibilities of two in a single role in Agile frameworks. Proponents of this philosophy backs BAs for this challenging
role because of their familiarity with both business and technological needs of clients, as well as knowledge of in-house
products and services. Using statistics from a global SAAS based company; this paper provides valuable insights that
such roles have started to exist in our Industry with good effect while bringing a positive impact on product quality and
ultimately increase in customer satisfaction. |
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