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Title:
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FAST TRANSFORMATION IN E-BUSINESS ENVIRONMENTS: THIRD PARTY FULFILMENT ADAPTATION TO ONLINE RETAILER DEMANDS |
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Author(s):
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Paul Alexander |
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ISBN:
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978-972-8939-31-1 |
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Editors:
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Piet Kommers, Tomayess Issa and Pedro Isaías |
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Year:
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2010 |
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Edition:
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Single |
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Keywords:
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Online retail, e-fulfilment, transformation, sales, e-business, e-supply chain |
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Type:
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Short Paper |
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First Page:
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287 |
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Last Page:
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291 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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The paper extends previous UK surveys of third party e-fulfilment (3PEF) providers servicing a new segment of online retailers that has generated new sales opportunities for provision of their particular logistics needs. An index of capability transformation previously developed is applied to 6 Australian cases to determine the mechanism for this capability transformation; that is, the process and incentives for establishing new capabilities, transforming older capabilities, and also discontinuing specific capabilities. It proposes a model in which each sales transaction serves as a decision node at which a capability is established, expanded, transformed or discontinued. In this model, over a relatively short period there will be a large number of sales transactions which will drive evolution of the 3PEF at a potentially fast rate, with sales revenue as an incentive to modify capabilities transaction by transaction. |
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