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Title:
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ENFORCEMENT OF NORMS IN SELF-ORGANIZING VIRTUAL COMMUNITIES |
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Author(s):
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Juliana de Melo Bezerra, Celso Massaki Hirata |
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ISBN:
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978-972-8939-25-0 |
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Editors:
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Bebo White, Pedro Isaías and Diana Andone |
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Year:
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2010 |
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Edition:
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Single |
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Keywords:
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Self-organizing, virtual community, enforcement, norm, sanction, damage |
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Type:
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Full Paper |
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First Page:
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127 |
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Last Page:
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134 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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In virtual communities, norms are established in order to discipline and organize their members. The community is called self-organizing virtual community when members are responsible to define and update the norms. Cooperation is required both in the execution of the community activities and in the definition of norms. As consequence of cooperation, conflicts may arise, and as consequence of conflicts, norm infractions may occur. Norm infractions can be also consequence of vandalism and misunderstanding of norms. Dealing with norm infractions is essential to keep the order in the community. An effective way to deal with norm infractions is provide approaches of enforcement of norms. This article presents an extension of self-organizing virtual community model and a process for enforcing the norms. The model considers malicious members, enforcement norms, and enforcement procedures. The process takes into account norm infractions detection and analysis, sanctions, and damages. The proposed model can be used as a guideline for designing and constructing self-organizing virtual communities. |
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