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Title:
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E-GOVERNMENT IN EUROPE AND DIGITAL DIVIDE FOR OLDER PEOPLE |
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Author(s):
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Isaura Ribeiro |
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ISBN:
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978-972-8939-55-7 |
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Editors:
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Piet Kommers, Ji-ping Zhang, Tomayess Issa and Pedro Isaías |
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Year:
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2011 |
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Edition:
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Single |
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Keywords:
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E-government; Information and communication technologies; Information society, Europe; seniors |
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Type:
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Short Paper |
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First Page:
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291 |
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Last Page:
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296 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Life expectancy has been steadily increasing in recent years. Historically, each new technology created by man brings with it a high power of inclusion or exclusion and, therefore, the elderly clearly have some limitations in the use of information and communication technologies (ICT). This paper examines the appropriateness for the elderly of the interfaces of European Union (EU) public entities websites that provide e-government basic services. It is proposed an evaluation method that includes in its criteria, the interface design requirements to overcome some limitations of seniors. The method presented allows both the individual assessment and a comparative study of the sites under consideration. |
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