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Title:
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DEVELOPMENT OF E-SERVICES |
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Author(s):
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Seppo Sirkemaa |
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ISBN:
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978-972-8924-44-7 |
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Editors:
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Pedro Isaías , Miguel Baptista Nunes and João Barroso (associate editors Luís Rodrigues and Patrícia Barbosa) |
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Year:
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2007 |
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Edition:
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V II, 2 |
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Keywords:
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Development, e-services, public sector organizations, citizen, infrastructure |
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Type:
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Short Paper |
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First Page:
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70 |
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Last Page:
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74 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Today there are numerous electronic services accessible through computers. Most of them are connected to buying and
selling goods, but there are also services provided by public sector organizations. The development of these services
called e-services - involves a number of actors. The e-services may be information oriented in the beginning but allow
transaction processing and more complex transactions in the future. The argument here is that it is not the sophistication
of technology that is critical here; it is the added value of the services as seen by the user which is in a central role in the
adoption of e-services. |
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